Reliance Work from Home Drive | 10th,12th, Any Graduates

1. Role – Advisor (WFH )

Eligiblity Criteria

1. Education – 10, +2 / Graduation degree in any discipline

2. Year of Passing – Any Passed outs

3. Both Freshers and Experienced are eligible to apply

4. Candidates should have Excellent Communication Skills in Telugu, Hindi and English

5. Candidate should be able to translate English to Hindi and English to Telugu

6. Candidate should have strong network in their locality

7. Willingness to work in 24/7 shift both day or night shift is required

8. Candidate should have strong network in their locality

Job Description

1. Manage all customer interactions as rostered within parameters

2. Demonstrate ownership on calls when contacted by customer

3. Respond to all customers in appropriate tone and language

4. Offer a solution-based approach for all customer interactions

5. Educate the customer at every given possible opportunity

6. Ensure updation of product, system, process and policy knowledge

7. Adhere to rostered timing, scheduled shifts and activities

8. Capture customer details and data relevant to the call or service

Required Skills

1. Candidates should have good communication skills in both oral and written

2. Good Analytical and Problem-solving skills 

3. Candidates should have basic computer knowledge

4. Languages(Must) : Telugu, Hindi and English(Candidate should be able to translate English to Hindi and English to Telugu)

5. Shifts : Rotational(24*7)

 6. Experience Required: Freshers/ Min 6 months in BPO

7. Technical requirement: Minimum 4 GB RAM and >=5.5inch screen along with Power Bank(Having laptop or desktop will be preferable)

Other Details 

Job Location – Work from Home 

Employment Status – Permanent

Salary – 2.8 – 3.5 LPA